We operate an online platform that serves two primary purposes:
- Search and Discovery: Users can search for venues, explore options,
and connect with venue owners, venue advisors and service providers for events, bookings, and other
purposes.
- Venue Listings and Visibility: Venue owners can list their spaces to
increase visibility, showcase their offerings, and reach potential clients on the platform.
By using our services, you agree to abide by the following Terms and Conditions;
1. Introduction
1.1 These Terms and Conditions (“Terms”) govern your use of the VENUE WISE platform, which
includes our website and related services (“Platform” or “Services”). By accessing
or using our Platform, you agree to these Terms.
1.2 VENUE WISE, referred to as “we,” “us,” or “our,” reserves the
right to modify or update these Terms at any time. Continued use of the Platform constitutes acceptance of
the revised Terms.
1.3 Our Services provide access to venue listings, which may include verified and unverified data.
Verified listings bear a blue badge, confirming that the information has been reconfirmed by the venue.
Unverified listings are based on publicly available data and may not be accurate or reliable.
1.4 By accessing the Platform, you confirm that you are a legal entity or individual with the capacity to
enter into these Terms and that your use of the Platform complies with applicable laws and regulations.
2. Privacy
2.1 VENUE WISE values your privacy. By using our Platform, you consent to the collection, use, and
processing of your personal data in accordance with our Privacy Policy.
2.2 Users who obtain personal data of others through our Platform must comply with applicable data
protection laws and provide mechanisms for individuals to remove their data upon request.
3. Accounts
3.1 You may need to create an account to use certain features of our Platform. You are responsible for
maintaining the confidentiality of your account credentials.
3.2 VENUE WISE reserves the right to reject account applications, deactivate accounts, or suspend access
for any reason, including but not limited to violations of these Terms.
3.3 Users are solely responsible for the accuracy and content of information associated with their
accounts, including listing details and communications with other users.
4. Venue Listings
4.1 Verified and Unverified Listings
- Verified Listings: These are listings where the information has been submitted
directly by the venue by getting access to their individual account portal in the VENUE WISE platform.
Verified listings are marked with a blue badge for easy identification.
Any property interested in verification of their venue can submit their interest here: venuewise.com - Register Your Venue - Venuewise:
List Your Event Venue in UAE. On successful submission of the information the verification time-line
is up to 2-3 working days.
- Unverified Listings: These include information collected through AI or public
sources. While VENUE WISE strives to maintain accuracy, unverified listings are not guaranteed to be
complete, accurate, or reliable.
4.2 Responsibility for Information
VENUE WISE serves as a platform for venues to list their properties and does not own or independently
verify all information. As such, VENUE WISE is not directly responsible for the accuracy, completeness, or
reliability of the information provided in any listing, whether verified or unverified.
5. Venue Advisory Services
5.1 Advisory Nature of Recommendations
VENUE WISE provides advisory services to help
clients discover venues that align with their preferences and requirements. These recommendations are
based on the information available on the platform and the details shared by the client. However, all
final decisions regarding venue selection are solely the responsibility of the client.
5.2 Limitations of Responsibility
-
The suggestions and proposals provided by VENUE WISE advisors are purely advisory and do not
constitute binding commitments or guarantees regarding venue availability, pricing, or suitability,
unless otherwise stated in the terms of a chosen advisory package.
-
Information provided by VENUE WISE advisors relies on the data shared by the venues themselves. VENUE
WISE does not independently verify this information and cannot guarantee its accuracy or completeness.
5.3 Venue Accountability
All commitments, including pricing, availability, and services
offered, are the sole responsibility of the venue. VENUE WISE does not assume liability for any
discrepancies, cancellations, or other issues arising from agreements or arrangements made between the
client and the venue.
5.4 Client Due Diligence
Clients are encouraged to visit the venue in person to verify all
details, including availability, amenities, and before finalizing any arrangements.
6. Ownership and Intellectual Property
6.1 Platform Design and Methodology
VENUE WISE retains ownership and intellectual property rights over the design, structure, methodology,
and overall framework of how information is presented on the Platform. This includes proprietary
algorithms, layouts, and features that enable the organization and display of listings.
6.2 User-Generated and External Content
Content provided by users, including venue details, photos, and descriptions, or derived from public
sources, remains the intellectual property of the original creators or owners. However, by submitting or
making such content available on the Platform, users grant VENUE WISE a perpetual, royalty-free,
transferable license to use, reproduce, modify, distribute, and display the content as necessary to
provide and promote our Services.
6.3 Limited Ownership Disclaimer
VENUE WISE does not claim ownership of the factual information contained in the listings, especially for
unverified content sourced through public or AI-driven methods. While VENUE WISE facilitates access to and
presentation of this data, it does not guarantee the accuracy or completeness of the information provided.
6.4 Restrictions on Use
Users may not:
- Reproduce, distribute, or create derivative works based on the Platform's methodology or presentation
without prior written authorization.
- Extract or scrape content from the Platform for unauthorized purposes, including competitive use.
7. Use of Services
7.1 You agree to use our Services responsibly and not to:
- Misrepresent venue information.
- Post harmful or inappropriate content.
- Interfere with or disrupt the functionality of the Platform.
7.2 VENUE WISE reserves the right to remove content, terminate accounts, or take other action if these
Terms are violated.
8. Bookings and Transactions
8.1 VENUE WISE is not a party to agreements between users (e.g., venue owners and clients). Any disputes
or issues arising from bookings must be resolved between the parties involved.
8.2 Users are responsible for ensuring that all pricing and information related to bookings are accurate
and transparent. Hidden fees or misrepresentations are prohibited.
9. Commissions and Payments
9.1 Listing venues on the VENUE WISE platform is free of charge. However, VENUE WISE may
charge commissions on bookings facilitated through the Platform. This commissionable amount shall be
discussed and agreed during the time of booking confirmations.
9.2 Venue Advisory
for clients comes with a fee. Based on customized proposal requested, a VENUE WISE expert advisor will
engage with you on a fee as per the VENUE WISE advisory package.
9.3 Verified listings may require a subscription fee for additional benefits,
visibility, or features. Details regarding such fees, including their duration and payment terms, will be
outlined in the subscription plan.
9.4 Payment processing is handled by third-party providers. Users are responsible for
any applicable payment processing fees, taxes, or additional charges associated with bookings or
subscription services.
10. Disputes Between Users
10.1 VENUE WISE may, at its discretion, assist in resolving disputes between users. However, we do not
guarantee outcomes and are not liable for any disputes that arise.
10.2 Users are expected to cooperate in good faith during dispute resolution processes.
11. Limitation of Liability
11.1 VENUE WISE is not liable for:
- Inaccurate or incomplete venue information.
- Disputes or damages arising from bookings or user interactions.
- Service interruptions or data loss.
11.2 Our liability, if any, is limited to the fees paid by you to VENUE WISE in connection with the
specific service.
12. Governing Law
These Terms are governed by the laws of the Dubai International Financial Centre (DIFC). Any disputes
arising under these Terms shall be resolved in the courts of Dubai International Financial Centre (DIFC).
13. Contact Us
For questions or concerns, please contact us at :
+(971) 58 514 8688
support@venuewise.com.
