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Terms and Conditions

Effective Date: 01/01/2025

Welcome to VENUE WISE!

1. Definitions

For purposes of these Terms and Conditions:

  • “Platform” refers to the Venue Wise website and any associated mobile applications or digital interfaces.
  • “User”, “you”, or “your” refers to any individual or entity accessing or using the Platform, including Bookers and Venues.
  • “Booker” means any person using the Platform to search, inquire about, or request venue-related services.
  • “Venue” means any venue operator, manager, or authorized representative submitting or managing a listing.
  • “Content” means any text, images, data, or materials uploaded or transmitted through the Platform.

2. Acceptance of Terms

By accessing, browsing, or using the Venue Wise website or Platform, you agree to be bound by these Terms and Conditions. These Terms apply to all users, including individuals searching for venues, venue representatives claiming or submitting listings, and any visitors browsing the site.

3. Purpose and Scope

Venue Wise operates a digital marketplace for venue discovery, enabling users to search and compare venues, submit inquiries or booking requests, receive guidance from Venue Wise Advisors, and claim or request addition of venue listings. Venue Wise does not own, operate, or manage venues listed on the Platform and acts solely as a technology and communication facilitator.

4. Eligibility and Authority

By using the Platform, you confirm that you are at least 18 years old and, if acting on behalf of an organization or venue, you are authorized to bind that entity. Venue Wise may request verification of identity or authority and may suspend access if such authority cannot be confirmed.

5. Booker Inquiries and Responsibilities

Bookers submit event inquiries, requests for quotations, or contact forms through the Platform (each an “Inquiry”). By submitting an Inquiry, you agree to the following:

  1. Accuracy. All information you provide, including contact details, event type, dates, guest count, and budget, must be accurate and truthful.
  2. Consent to Share. You authorize Venue Wise to share your Inquiry details with relevant venues, partners, or advisors so they can respond to your request.
  3. No Misuse. You will not submit false, speculative, or duplicate Inquiries, use the Platform to harvest data or solicit venues for unrelated commercial purposes, or misrepresent your identity or event requirements.
  4. Communication. You may be contacted by Venue Wise or the respective venue(s) to discuss your Inquiry and you consent to such communications.
  5. Responsibility. Venue Wise is not responsible for the availability, response time, pricing, or service quality of any venue or third party engaged through the Platform.
  6. Lead Validity. Inquiries are intended for genuine event planning only. Repeated misuse or spamming may result in suspension of access.

6. Venue Advisory

Venue Wise may, at its discretion, provide advisory support through its internal Venue Advisors or concierge team. Advisors may recommend venues that fit described event needs, operate independently, and are not agents, brokers, or fiduciaries of either party. Advisors do not guarantee specific outcomes, bookings, or pricing.

7. Venue Listings and Claims

Venue representatives may claim ownership of an existing listing or submit a new venue to be added to the Platform. By submitting or claiming a listing, you represent and warrant that you are authorized to act for the venue, all content provided is accurate and lawful, and you grant Venue Wise a worldwide, royalty-free, transferable, and sublicensable licence to host, reproduce, and display such content on the Platform and in promotional materials. Venue Wise may edit, verify, or remove any listing that is inaccurate, outdated, or violates these Terms.

8. Non-Verified Listings

Venue Wise may publish venue listings compiled from publicly available data (“Non-Verified Listings”) solely for user discovery. Venue Wise makes no representation as to their accuracy. Owners or authorized representatives may request correction, verification, or removal by contacting [email protected]. Venue Wise will review and respond within seven (7) business days.

9. Acceptable Use

You agree to use the Platform only for lawful purposes and in accordance with these Terms. You must not access, monitor, or copy content using automated means; post or transmit unlawful, defamatory, obscene, or discriminatory material; engage in scraping, phishing, or security testing; interfere with site operation, hosting, or data integrity; or resell leads, listings, or data obtained from the Platform. Violations may result in suspension or permanent termination of access.

10. Content Modification, Access Suspension, and Termination

Venue Wise may, in its sole discretion, modify, edit, or remove any content that violates these Terms or applicable law; suspend or terminate a user’s access to the Platform without prior notice in cases of misuse, fraud, or non-compliance; and retain or delete related user data as permitted by law. Venue Wise will make reasonable efforts to notify users of such action where appropriate.

11. Content Ownership and Intellectual Property

All intellectual property rights in the Platform, including text, images, trademarks, and software, are owned or licensed by Venue Wise. You may not use Venue Wise trademarks or reproduce Platform content without prior written consent. When uploading or submitting content, you grant Venue Wise a worldwide, non-exclusive, royalty-free licence to host, display, and use your content solely for the purpose of promoting your venue through the Platform and associated marketing channels.

12. Cookies and Tracking Technologies

Venue Wise uses cookies and similar tracking technologies to enhance user experience, analyze site traffic, and personalize content. By using the Platform, you consent to the use of such technologies as described in our Privacy Policy. You may adjust browser settings to limit or block cookies; however, some features may not function properly as a result.

13. Privacy and Data Protection

Venue Wise processes personal data in accordance with UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL) and, where applicable, the EU General Data Protection Regulation (GDPR). We process data lawfully, fairly, and transparently for legitimate business purposes such as inquiry routing, communication, analytics, and service improvement. Venue Wise maintains appropriate safeguards to protect data and will notify affected users without undue delay in the event of a data breach that materially impacts their information.

14. Third-Party Services

Venue Wise may use third-party services for communications, analytics, or hosting, including email, SMS, or WhatsApp gateways. Venue Wise is not responsible for delays, interruptions, or failures caused by third-party systems beyond its reasonable control.

15. Disclaimers

The Platform and its content are provided on an “as is” and “as available” basis. Venue Wise disclaims all warranties, express or implied, including merchantability, fitness for purpose, and non-infringement. Venue Wise does not guarantee uninterrupted service, data accuracy, or any booking outcome between Bookers and Venues.

16. Indemnification

You agree to indemnify, defend, and hold harmless Venue Wise, its affiliates, officers, employees, and agents from and against any and all claims, damages, liabilities, costs, or expenses (including reasonable legal fees) arising out of or related to your breach of these Terms, your misuse of the Platform or content, or your violation of any applicable law or third-party rights.

17. Limitation of Liability

To the fullest extent permitted by law, Venue Wise shall not be liable for any indirect, consequential, incidental, or punitive damages arising from the use of the Platform. This limitation does not apply to liability arising from wilful misconduct, gross negligence, or statutory obligations that cannot be excluded.

18. Changes to Terms

Venue Wise may update these Terms from time to time. Your continued use of the Platform after any changes become effective constitutes acceptance of the revised Terms.

19. Force Majeure

Venue Wise is not liable for any delay or failure in performance caused by circumstances beyond its reasonable control, including natural disasters, acts of government, internet outages, wars, or strikes. Performance is suspended for the duration of such events.

20. Governing Law and Dispute Resolution

These Terms are governed by the laws of the United Arab Emirates. Any dispute arising under or in connection with these Terms shall be finally settled by arbitration under the Dubai International Arbitration Centre (DIAC) Rules. The seat of arbitration is Dubai, proceedings will be conducted in English, and either party may seek interim relief from competent UAE courts.

21. Notices

All notices or requests under these Terms shall be sent via email to Venue Wise at [email protected] and to the User at the contact details provided at the time of submission or registration. Notices are deemed received upon acknowledgment of delivery.

22. Severability and Entire Agreement

If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force and effect. These Terms constitute the entire agreement between you and Venue Wise concerning use of the Platform and supersede all prior understandings or agreements.

© 2025 Venue Wise FZ-LLC. All rights reserved.

Venue successfully added to favorite list.
Chain Accor
Brand SO/ Uptown Dubai
Property Type Hotels
Rate
Built 2023
Renovated
Max Capacity 1,050
Largest Venue : 943 meters
Guest Rooms 188
Number of Venues 18

Explore SO/ Uptown Dubai venues

Venues: 18 Capacities
Ballroom

Ballroom 1

Venue size: 315 meters Venue dimension: 13.5x23.3 X 6

Theater or Auditorium: 300 Banquet rounds: 200 Cabaret: 120 Classroom: 150 Boardroom: 30 U-Shape: 75 Cocktail Round: 350
Ballroom

Ballroom 2

Venue size: 315 meters Venue dimension: 13.5x23.3 X 6

Theater or Auditorium: 300 Banquet rounds: 200 Cabaret: 120 Classroom: 150 Boardroom: 30 U-Shape: 75 Cocktail Round: 350
Ballroom

Ballroom 3

Venue size: 315 meters Venue dimension: 13.5x23.3 X 6

Theater or Auditorium: 300 Banquet rounds: 200 Cabaret: 120 Classroom: 150 Boardroom: 30 U-Shape: 75 Cocktail Round: 350
Event Suite

VIP Suite

Seating capacity: 10
Banquet Hall

Meeting Room 1+2

Venue size: 198 meters Venue dimension: 21.7 * 15.3 X 4

Standing or Reception: 175 Theater or Auditorium: 120 Banquet rounds: 80 Cabaret: 60 Classroom: 90 Boardroom: 38 U-Shape: 48 Cocktail Round: 175
Foyer/Pre-function Area

Meeting Room Pre-Function

Venue size: 191 meters Venue dimension: 20.1 * 7.52 X 6

Standing or Reception: 250 Theater or Auditorium: 200 Banquet rounds: 100 Cabaret: 72 Classroom: 80 Boardroom: 30 U-Shape: 57 Cocktail Round: 250
Foyer/Pre-function Area

Ballroom Pre-Function

Venue size: 368 meters Venue dimension: 32.6 * 11.3 X 6

Standing or Reception: 450 Theater or Auditorium: 350 Banquet rounds: 300 Cabaret: 120 Classroom: 150 U-Shape: 75 Cocktail Round: 450
Ballroom

Ballroom 1+2

Venue size: 630 meters Venue dimension: 27 * 23.3 X 6

Standing or Reception: 700 Theater or Auditorium: 600 Banquet rounds: 300 Cabaret: 240 Classroom: 200 U-Shape: 90 Cocktail Round: 700
Ballroom

Ballroom

Venue size: 943 meters Venue dimension: 40.5x23.3 X 6

Theater or Auditorium: 1,000 Banquet rounds: 600 Cabaret: 360 Classroom: 300 Boardroom: 30 U-Shape: 75 Cocktail Round: 1,050
Ballroom

Ballroom 2+3

Venue size: 630 meters Venue dimension: 27 * 23.3 X 6

Standing or Reception: 700 Theater or Auditorium: 600 Banquet rounds: 300 Cabaret: 240 Classroom: 200 U-Shape: 90 Cocktail Round: 700
Banquet Hall

Boardroom

Venue size: 106 meters Venue dimension: 13.7x7.5 X 4

Standing or Reception: 45 Theater or Auditorium: 60 Banquet rounds: 30 Cabaret: 18 Classroom: 32 Boardroom: 20 U-Shape: 20 Cocktail Round: 45
Banquet Hall

Meeting Room 1

Venue size: 92 meters Venue dimension: 10.1x7.80 X 4

Standing or Reception: 75 Theater or Auditorium: 64 Banquet rounds: 60 Cabaret: 36 Classroom: 45 Boardroom: 20 U-Shape: 28 Cocktail Round: 75
Banquet Hall

Meeting Room 2

Venue size: 101 meters Venue dimension: 11.6x8.7 X 4

Standing or Reception: 100 Theater or Auditorium: 70 Banquet rounds: 80 Cabaret: 48 Classroom: 60 Boardroom: 28 U-Shape: 34 Cocktail Round: 100
Restaurant

Brasserie

Seating capacity: 106
Restaurant

Lazuli

Standing or Reception: 300 Seating capacity: 150
Bar/Club/Lounge

Savant

Seating capacity: 80
Restaurant

The Citronelle Club

Seating capacity: 92
Bar/Club/Lounge

Celeste

Seating capacity: 80
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Premium assets

Additional materials

Food & Beverage

Cuisine type Italian,Japanese,French,Middle Eastern
Food type Vegetarian,Vegan,Gluten-Free
In-House Beverage Service
In-house Catering or Restaurants/Cafes
Venue Provides Alcohol
Special Menus

Location

Uptown Tower - Uptown - Dubai - United Arab Emirates

Getting here

Airports: - Dubai International Airport, 32 minutes by taxi - Dubai World Central Airport, 15 minutes by taxi We can organize airport transfers. Please enquire with our concierge: [email protected]

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Accessibility

Parking
Onsite parking available
Metro
DMCC (1.9 Km)
Airport
Al Maktoum International Airport (DWC) (18.4 Km)

Production details

Audiovisual
  • High speed internet access
  • Sound systems
  • Microphones (wireless, handheld, lapel)
  • Projectors and screens
  • LED displays and video walls
  • Audio and video recording equipment
  • Available technician
Lighting
  • Available technician
  • Dimmable lighting controls
Staging and platforms
  • Podiums and lecterns
  • Modular stage platforms
Furniture and seating
  • Chairs (folding, banquet, theater-style)
  • Tables (round, rectangular, cocktail)
  • Lounge furniture (sofas, ottomans, coffee tables)
  • Bar stools and high-top tables
  • Outdoor furniture
Decor and fabrication
  • Linens and tablecloths
  • Meeting/banquet facilities
Logistics
  • Load-in/load-out
  • Access times (4 Hours)
  • Freight elevators
  • Parking garage
  • Valet parking
  • Onsite parking
Duration and flexibility
  • Build Up (8 Hours)
  • Break down (4 Hours)
Security and safety
  • Medical Support
  • Security Team

Guest Rooms

Suite 42
Single Room --
Studio Room --

Room features and guest services

  • Airport shuttle
  • Bath or shower
  • Bathrobe
  • Breakfast in the room
  • Clothes rack
  • Coffee machine
  • Concierge services
  • Daily housekeeping
  • Electric kettle
  • Free toiletries
  • Hairdryer
  • Iron
  • Laundry service
  • Luggage storage
  • Minibar
  • Radio
  • Refrigerator
  • Room service
  • Seating Area
  • Slippers
  • Socket near the bed
  • Soundproofing
  • Telephone
  • Toaster
  • Towels
  • Trouser press
  • TV
  • View (urban)
  • Wake up service/Alarm clock
  • Wardrobe or closet
  • Wifi

Most popular facilities

24 Hour Security
Airport Shuttle
Fitness Center
Internet Access
Meeting Spaces
Outdoor Pool
Valet Parking
Spa and Wellness Center

Facilities

  • Accessible Parking
  • Air Conditioning
  • Barber and Beauty Salon
  • CCTV in Common Areas
  • CCTV Outside Property
  • Currency Exchange
  • DJ Booth
  • Family Rooms
  • Hot Tub or Jacuzzi
  • Livestream Capabilities
  • Night Club or DJ
  • Non-Smoking Rooms
  • Non-Smoking Throughout
  • On-site Parking
  • Safety Deposit Box
  • Snack Bar or Mini Bar
  • Soundproof Rooms
  • Sun Terrace
  • Taxi Access
  • Toilet with Grab Rails
  • Wake-up Service
  • Wheelchair Accessibility

Overview

SO/ Uptown Dubai is a newly launched luxury urban resort that combines high-end hotel services with branded residences. Located in Uptown Dubai, the venue is part of the SO/ Hotels & Residences brand, which is renowned for its bold design, immersive experiences, and a fashion-forward ethos inspired by French elegance. The development is part of the Uptown Tower, an architectural marvel designed by Adrian Smith + Gordon Gill Architecture, known for its ultra-modern and futuristic buildings. The hotel offers 188 design-led rooms and suites, all of which feature panoramic views of Dubai's skyline, Jumeirah Beach, Ain Dubai, and the Arabian Gulf. The rooms are designed to fuse luxury with creative expression, boasting chic interiors, marble bathrooms, and indulgent amenities. The hotel's location in the Uptown Tower places it in one of Dubai's most vibrant and evolving districts, close to Sheikh Zayed Road and major landmarks like Dubai Marina and Dubai Mall

Seasonality

High Season
  • Jan 1 - Mar 31
  • Nov 1 - Dec 31
Shoulder Season
  • Apr 1 - May 31
  • Oct 1 - Oct 31
Low Season
  • Jun 1 - Sep 30

Awards / Accolades

-AHEAD Awards (2024) -CID MENA Award (2023) -Construction Week, CTBUH & Sustainability Awards

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